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Return & Refund

  • If you made your purchase directly from our shop
    All return or exchange must be made within 7 days in its original packaging, with no evidence of use and in resalable condition with sales receipt. No cash refund, Credit Note of no time limit will be issued for all returns.
  • For sales from on-line shop, all returns must be made within 15 days of your original purchase
    Click here for the Return Application Form. Fill the form as detail as possible, either email or fax back to us for issuing of a RAN# (Return Application Number). Attach the form to the return package to apply for refund, ship (freight prepaid) to:
Sunvis Safety Inc./ Return
4046 Sheppard Ave. East
Toronto, Ontario
Canada
M1S 1S6
  • To qualify for a refund, you must include the Return Application Form, a copy of the original packing slip and invoice number.
  • Returned goods must be received in unopened original packaging with no evidence of use and in resalable condition. Unqualified returns will be shipped back to you.
  • After your goods is returned and examined you will receive a full refund for the product. Shipping costs will not be refunded. If you made your purchase with a credit card, credit will be applied to that card.
  • If you paid by cheque or money order, your refund cheque will be issued within 15 days of receipt of the returned goods.
  • Special Orders or Custom Made products are not returnable as they were made to your specifications. Only product defects or customization mistakes are returnable.
  • If you return a product for a size or style exchange, you are responsible for the return and exchange shipping fees. We recommend that you use a traceable shipping method and insure products you plan to return, as we are not responsible for lost or damaged items during the return shipment. A 15% restocking charge may apply.

Customer Account:

Custom made ID/Patch

3-in-1 Parka

Class 2 Fleece Jacket

CSA Class 2 T-shirt

cone and collar

Flag and String

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